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FAQ

Questions, answered.

Choose your destination, pick a data plan, pay from your wallet, and receive your eSIM QR code by email.

What is an eSIM?
A digital SIM built into your phone. Instead of buying a plastic SIM at your destination, you scan a QR code before you travel and connect the moment you land.
How do I install my eSIM?
Open Settings → Mobile Data → Add eSIM, scan the QR code from your email, tap Allow, and enable data roaming for the new line. Two minutes, one time.
When does the plan start?
When you first connect to a network at your destination — not when you install. Buy days ahead without losing validity.
Can I keep my regular phone number?
Yes. Plans are data-only: your main SIM stays active for calls, SMS, WhatsApp and iMessage while the eSIM carries the data.
Which countries are supported?
110+ countries and territories, plus a Europe region plan and a Global plan covering 130+ countries on a single eSIM.
Which coins can I pay with?
USDC, USDT, BTC (including Lightning), ETH and SOL up front — and 21 coins across 18 networks in total under “all coins and networks.”
Do I need an account?
No. Checkout is guest-based where available — a delivery email is all a plan needs. Verification may be required by the provider depending on order limits and rules.
What is AgentRoam MCP?
A machine-readable layer that lets AI agents like ChatGPT and Claude search destinations, compare plans, quote checkout and create orders — with an explicit confirmation step before anything is purchased.
Can AI agents purchase eSIMs through AgentRoam?
Yes. An agent quotes a plan, shows you the summary, and only creates the order after your approval. Payment always comes from your own wallet.
What happens after I pay?
The order page tracks your payment live. When it confirms, Cryptorefills — the merchant of record — emails your eSIM QR code within minutes.